What is Forum?

Forum is a pivotal gathering that shapes the future of the Award—its governance, management, and implementation worldwide. Held once every three years, it brings together leaders from across the Association to share best practices, address challenges, and celebrate successes.

This is more than just a conference—it’s a chance to engage in strategic discussions, explore innovative solutions, and participate in interactive workshops that will help Operators grow participation and impact. Attendees will gain exclusive insights from expert speakers, troubleshoot challenges with peers, and connect with fellow leaders to build lasting partnerships. Crucially, the Forum also provides a platform to influence the future direction of the Award, ensuring that Operators play an active role in shaping global strategy and decision-making. This is a unique opportunity to contribute to discussions that will define the Award’s ambitions for the years ahead.

During the Forum, attendees will engage in strategic discussions on the Award’s global development, gaining a deeper understanding of the evolving landscape in which we operate. There will feature a dynamic mix of plenary sessions, hands-on workshops, and targeted discussions, offering attendees both big-picture vision and practical takeaways to implement within their own organisations. A detailed agenda will be shared in due course. We strongly encourage all organisations to send at least two attendees—investing in attendance means investing in the growth, sustainability, and success of your Award programme. Don’t miss this chance to be part of the conversation shaping the Award’s future.

Scroll down to view the programme.